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If you are dissatisfied with your
Trends Journal® subscription,
you are entitled to a full refund within 30 days of placing
your order. There is no refund on books.
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Delivery
Method and Timing |
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Online subscribers to the Trends
Journal® will receive, via
email, four issues quarterly per
annual subscription. Online subscribers will also
receive special Trend Alerts®
and Trends in the News®
sent via email throughout the year on a "need to know"
basis.
Subscriptions for the print edition
of the Trends Journal®
will be mailed after the online Trends Journal®
is sent. Please allow 4-5 business days to receive print
editions. All subscribers of the print edition receive online
copies if they have an email address. Trend Alerts®
and Trends in the News®
features, considered as extra bonuses, are not mailed in
hard copy.
Book orders will be sent within
2-3 business days via United States Postal Service Priority
Mail.
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Information collected by TrendsResearch.com
is used only to provide service. We will not distribute, sell
or rent your name or any personal information about you to
third parties. Of course, we will cooperate fully should a
situation arise where we are required by law or legal process
to provide information about a customer. TrendsResearch.com
uses the highest encryption standards available through an
SSL certification.
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The Information We Collect
Each time a user visits TrendsResearch.com,
certain information is collected. That information is specific
to your visit and whether you browse or make a purchase. Depending
on those actions, different unique information is gathered.
The below information details the types of information we
collect, how it is gathered and what is done with it:
IP Address, Cookies, Pixel Tags and Gifs: Non-identifying
Information
Part of each visit to TrendsResearch.com
is registered through an IP address that may help us diagnose
issues with our servers and correct errors. Your IP address
also allows us to gather broad, non-personal demographics
that help us to analyze traffic patterns and how our site
is browsed.
Cookies allow you to use the shopping cart on our site. Without
cookies one cannot order from TrendsResearch.com online. Cookies
are alphanumeric identifiers transferred from our site to
your computer so that we may identify you when you visit.
These files also provide sales data thereby helping us serve
you more efficiently.
Most computers are pre-set to accept cookies. You can opt
to have your computer warn you each time cookies are being
selected or you can opt to deny cookies. If you refuse the
acceptance of cookies on your computer, you will not be able
to complete an online order with us.
Order Information
TrendsResearch.com uses an
order form so that you can purchase online and receive service
from us. Your personal contact information (i.e. name, email
address, telephone number, mailing address and etc.) is used
solely to send you your order. Information collected to ship
to third parties receives the same courtesy detailed for our
customers.
Credit card information is completely secure and protected
and collected for the sole purpose of billing you for your
purchase.
Changes to Privacy Policy
TrendsResearch.com’s privacy policy was last updated
on July 28, 2008.
TrendsResearch.com reserves the right to amend or append this
policy at any time by posting those revisions on our site.
Any changes will only affect information collected after this
post date unless otherwise stated.
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Protecting
Your Information
Our Secure Sockets Layer (SSL)
is among the best available for secure online transactions.
We exceed all industry standards in securing transactions,
encrypting all credit card information, name, address and
other personal info so that it cannot be read as the information
travels over the Internet. These measures provide strong security
to prevent the loss, misuse and alteration of this information.
Alternate Shopping Options
TrendsResearch.com stands behind
its commitment to secure online shopping. However, if you
are still uncomfortable shopping online, we invite you to
contact our customer care center via email: orders@trendsresearch.com
or by phone: 845.331.3500. Our representatives will be happy
to place your order over the phone.
Changes to Security Policy
TrendsResearch.com’s
security policy was last updated on July 28, 2008.
TrendsResearch.com reserves the right to amend or append this
policy at any time by posting those revisions on our site.
Any changes will only affect information collected after this
post date unless otherwise stated.
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